Privacy Policy
Sip Pup is a water reminder app. It is currently available on Android through Google Play. An iPhone version is planned but not yet available. Sip Pup is published by S S Niranjan, an individual based in Chennai, India (“we”, “us”). This policy explains what information Sip Pup collects, why, who helps us process it, how long we keep it, and the choices and rights you have. It applies to the Sip Pup app and to the emails it sends.
1. Information we collect
Information you give us
| Information | Why we use it |
|---|---|
| Email address | To create your account and sign you in with a one-time code, to run your free trial, to back up your progress, and to send you your sign-in codes. We may also send you service emails about your account, trial or subscription. We don't currently send promotional emails. If we send promotional emails (tips and offers) in future, we'll only do so if you've opted in with the optional box, every such email will include an unsubscribe link, and you can change your choice at any time in Settings. |
| Water logs — the amount, the time you drank, and whether you logged it from a reminder or in the app | To show your daily total and progress, count the days you reach your goal, unlock animals, and back up your history so it's there on a new phone. |
| Daily goal and daily totals | To show your progress and count “goal days”. |
| Reminder settings — interval and active hours | To schedule your reminders and keep a backup of your settings with your account. |
| Your companion and earned animals | To show your chosen animal and keep the animals you've earned. |
| Promotional-email preference | To respect your choice about tips and offers. |
Information created when you use Sip Pup
| Information | Why we use it |
|---|---|
| Account identifier — a random user ID created when you sign up | To link your data and your subscription to your account across devices. |
| Sign-up confirmations — that you confirmed you're 18 or older, the version of the Terms and Privacy Policy shown to you, and when | To show that you agreed to the Terms and Privacy Policy and confirmed your age when you created your account. |
| Trial dates — when your free trial started and ends, set by our server's clock | To run the 7-day free trial fairly. |
| Scrambled device code | When you sign up, we store a scrambled code that identifies your device. It is used only to prevent repeat free trials, is never used for advertising, and is never shared with anyone. If you delete your account, this scrambled device code is kept, without any link to you, only to prevent repeat free trials. |
| Subscription status and purchase history — which plan you have, when it renews or ends, and any one-time purchases | To unlock the app when you subscribe, restore your purchases on a new phone, and stop reminders if your subscription ends. Payments are handled entirely by Google Play (and by Apple, if and when Sip Pup is available on the Apple App Store); we never see or store your card or bank details. |
| Technical logs — such as IP address, time and type of request | Kept automatically by our hosting provider for security and to keep the service running, for a limited time. |
Information that stays on your phone
Your age and weight, if you use the goal calculator, are stored only on your phone and are never uploaded to us or anyone else. The same is true of your notification permission and the reminders themselves, which are scheduled on your phone.
Before you create an account, nothing is sent to us. The choices you make during setup (your daily goal, reminder times, your first sip and your companion) stay on your phone until you create your account. Once you do, they are backed up to your account as described above.
What we don't collect
We don't collect your name, phone number, contacts, photos, precise or approximate location, or advertising ID. Sip Pup has no ads and no behavioural or advertising analytics or trackers. RevenueCat processes your subscription data to manage your access and to produce subscription metrics (such as subscriber counts and renewals) for us.
2. How we use information, and our legal basis
We use your information only for the purposes listed above: to provide and secure the app, run your free trial and subscription, back up and restore your progress, prevent abuse of free trials, send service emails, send promotional emails in future only if you've opted in, and meet our legal obligations. We process your personal data on the basis of your consent, which you give when you sign up (and separately, for promotional emails), and for legitimate uses permitted by law, such as preventing fraud and complying with the law. You can withdraw your consent at any time by deleting your account; this doesn't affect processing that happened before you withdrew it.
Sip Pup is a wellbeing app, not a medical service. We don't use your data to make medical assessments, and we don't use it for advertising, profiling or automated decisions about you.
3. Who helps us (service providers)
We don't sell or rent your personal data. We share it only with the service providers who run parts of Sip Pup for us, under contracts that require them to protect it and use it only to provide their service to us:
| Provider | What they do | Data involved |
|---|---|---|
| Supabase | Hosts our database and sign-in | Email, account ID, trial dates, water logs, settings, earned animals, scrambled device code, technical logs |
| RevenueCat | Manages subscriptions and purchases, and produces subscription metrics for us | Account ID, subscription status, purchase history |
| Google (Google Play), and Apple (App Store) if and when Sip Pup is available there | Distribute the app and process payments | Purchase and payment details, handled under their own privacy policies |
| Resend | Sends our emails | Email address and the content of the email |
Where your data is stored. Our database and sign-in (Supabase) are hosted in Mumbai, India, so your account data is stored in India. Only RevenueCat (subscriptions) and Resend (email sending) may process data outside India: RevenueCat in the United States, and Resend sends our emails from servers in Japan and is based in the United States. Where they do, your data is protected by their contractual commitments and security measures. We may also disclose information if required by law, or to protect the rights, safety or security of our users or others.
4. How long we keep information
- We keep your account data for as long as your account exists.
- When you delete your account, we erase your account and all associated data from our systems. Copies may remain in our hosting provider's encrypted backups for up to 30 days before they are overwritten.
- The scrambled device code is kept after deletion, without any link to you, only to prevent repeat free trials.
- Records of purchases may be kept by Google and RevenueCat (and by Apple, if and when Sip Pup is available on the Apple App Store) as they require for tax, accounting and legal reasons, under their own policies.
5. Your choices and rights
- Delete your account at any time: in the app, go to Settings → Delete Account. This erases your account and your data. You can also ask us by email, or follow the steps at buildyume.com/sippup/delete-account. Deleting your account doesn't cancel a Google Play subscription (or an App Store subscription, if and when Sip Pup is available on the Apple App Store); please cancel that in your store settings.
- Promotional emails: we don't currently send any. You can set your choice for the future with Tips and Offers by Email in Settings; if we send promotional emails in future, each one will include an unsubscribe link.
- Notifications: turn reminders off in the app or in your phone's settings.
- Access, correction and erasure: you can see and edit your water logs and settings in the app, and you can ask us for a summary of the personal data we hold about you, to correct it, or to erase it.
- Nominate another person to exercise your rights if you die or become unable to, as provided by Indian law.
- Complain to our Grievance Officer (below) and, if you're not satisfied, to the Data Protection Board of India.
6. Security
Data is encrypted in transit (HTTPS). Our database enforces access rules so that each account can read and change only its own data, and trial dates can be set only by our server. No method of storage or transmission is completely secure, but we work to protect your information and will notify you and the authorities of a breach as the law requires.
7. Age requirement
Sip Pup is designed for adults and is only for people aged 18 and over; you confirm this by ticking “I confirm I'm 18 or older” when you sign up. We don't knowingly collect personal data from anyone under 18. If you believe someone under 18 has created an account, contact us and we'll delete it. The goal calculator includes general guides for younger ages so that parents can see a typical amount for a child; this information stays on the phone.
8. Changes to this policy
If we make material changes, we'll update the effective date above and tell you in the app or by email before the changes take effect.
9. Contact and Grievance Officer
For any privacy question, request or complaint, contact our Grievance Officer:
S S Niranjan, Grievance Officer, Sip Pup
Email: support@buildyume.com
No 17/9, Krishnappa Street, Purasaiwalkam,
Chennai – 600084, Tamil Nadu, India
We'll acknowledge your request within 48 hours and respond within 30 days.