Privacy policy

Information you provide directly, through the contact form:

Name

So we know who we’re replying to.

Email address

Where the reply goes.

Your brief

A description of what you’re looking to build.

Budget range

Optional — you’re never required to provide this.

Information collected automatically, through the analytics tools described in Section 7 (Umami, and — only with your consent — Google Analytics and Microsoft Clarity): standard technical data such as IP address, browser type, and pages visited.

We do not collect payment information through this website. Payment details for actual client engagements are handled separately, through the terms set out in a signed Statement of Work.

We use the information above only to:

• —Respond to your enquiry and discuss your project
• —Prepare a quotation, where relevant
• —Maintain a record of the conversation for our own reference

We do not use your information for advertising, and we do not sell it to anyone, under any circumstances.

Legal basis for processing (relevant under both DPDP and GDPR): submitting the contact form is a voluntary action, and your consent to that specific purpose — being contacted back about your enquiry — is the basis on which we process it. We do not use your data for any purpose beyond what you submitted it for.

We do not sell, rent, or trade your personal data. It’s shared only with:

Netlify Forms

The service that receives and delivers your contact form submission to us.

Netlify

Where the website itself is hosted.

Google & Microsoft

Google Analytics and Microsoft Clarity — only if you’ve accepted the cookie banner described in Section 7. Declining means neither ever receives your data.

Umami

Receives only anonymous, non-identifying traffic data, regardless of your cookie choice.

All are service providers acting on our behalf, not independent recipients using your data for their own separate purposes.

BuildYume is based in Chennai, India, and works with clients internationally. Depending on the specific services named in Section 3, your data may be processed or stored on servers outside your own country. Where this applies to a visitor covered by GDPR, we rely on the safeguards required by that law (such as standard contractual clauses) for any such transfer.

We retain contact form submissions only as long as needed to respond to your enquiry and maintain a reasonable record of the conversation, or until you request deletion — whichever comes first.

If you’re in India, under the Digital Personal Data Protection Act (DPDP):

• —The right to access the personal data we hold about you
• —The right to request correction of inaccurate data
• —The right to request erasure of your data
• —The right to file a grievance with us directly, and if unresolved, with the Data Protection Board of India

If you’re in the EU, EEA, or UK, under GDPR — in addition to the above:

• —The right to restrict how we process your data
• —The right to object to processing
• —The right to receive your data in a portable format
• —The right to lodge a complaint with your local data protection supervisory authority

Wherever you are, we extend the same basic courtesy regardless of which specific law technically applies to you: tell us what you want done with your data, and we’ll act on it.

To exercise any of these rights, contact us using the details in Section 10.

We use a two-tier approach, so that the choice to be tracked is genuinely yours, not a technicality:

Umami — always on

Runs automatically for every visitor. It’s cookieless and can’t identify you individually — it only gives us accurate overall traffic numbers. No consent is needed for this, because nothing personally identifiable is collected.

GA4 & Clarity — on consent

Google Analytics (GA4) and Microsoft Clarity use cookies and can show us how visitors move through the site. These load only after you click “Accept” on the cookie banner. If you decline, these scripts are never fetched at all — not merely set to a limited or anonymous mode.

You can change your choice at any time using the control below. Your current choice: not set.

Manage cookie preferences

This website is not directed at children, and we do not knowingly collect personal data from anyone under 18. If you believe a child has provided us with personal data, contact us and we will delete it.

We take reasonable technical and organizational measures to protect the personal data we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security — but we do not treat this as a reason to be careless with what’s collected in the first place, which is also why we collect no more than the contact form actually needs.

For any question about this policy, to exercise your rights, or to raise a concern about how your data has been handled:

Email

support@buildyume.com

If you’re in India and a concern raised with us directly remains unresolved, you may escalate it to the Data Protection Board of India.

We may update this policy as the site, our tools, or applicable law change. The “Last updated” date at the top will reflect the most recent revision. Material changes affecting how your data is used will be reflected here, not announced separately unless legally required.