Notes from the workshop

What we learn while building other people's tools.

Short posts on the decisions behind a build — why a tax rule got handled in the logic, why a booking calendar needs real availability, what a spreadsheet is telling you before it breaks.

Everything else

9 posts
Illustration comparing a booking widget with a booking system
Booking · 5 min

Booking Widget vs. Booking System: The Difference

What actually separates a booking widget from a real booking system — and why the difference shows up the first time a slot gets double-booked.

Illustration for how AI is changing custom software costs
Behind the build · 4 min

How AI Is Changing Custom Software Costs

How AI-assisted development is changing turnaround time and cost for custom software builds — written for business owners, not developers.

Illustration comparing off-the-shelf and custom software cost
Behind the build · 5 min

Off-the-Shelf vs. Custom Software: Real Cost

An honest comparison of off-the-shelf and custom software costs over time — not "custom is always better," but where each actually wins.

Illustration for common GST invoicing mistakes
Pricing · 5 min

Common GST Invoicing Mistakes Small Businesses Make

The GST invoicing mistakes that trip up businesses most often — missing fields, wrong tax splits, rounding errors — and how to avoid them.

Illustration for what a custom business tool is
Behind the build · 5 min

What Is a Custom Business Tool? Do You Need One?

A plain-language explainer on what a custom business tool actually is, what it costs to commission one, and how to know if you need one.

Illustration for when a spreadsheet stops being enough for a business
Trackers · 5 min

When a Spreadsheet Stops Being Enough

Signs your business has outgrown manual spreadsheet tracking, and what actually changes when you move to a proper tool.

Illustration for five signs a business website is losing customers
Websites · 5 min

5 Signs Your Website Is Costing You Customers

Five concrete, testable signs your website is turning visitors away — mobile speed, unclear messaging, broken contact paths — and what to check right now.

Illustration for whether a business needs a website
Websites · 5 min

Do Small Businesses Need a Website in 2026?

A social page might genuinely be enough for some businesses. Here's how to tell whether yours needs a real website or not — no hard sell.

Illustration for how much a business website costs
Websites · 5 min

How Much Does a Small Business Website Cost?

Real price ranges for business websites, what actually drives the cost, and why some studios won't quote a number until they understand your scope.

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